The Essentials
Using Commercial Bank Debit Card:
Look for the Visa acceptance mark at the store
Present your Visa and Mastercard Shopping Debit Card at the time of transaction. The merchant will swipe it through the authorization terminal and enter the purchase information
The terminal processes the transaction and confirms availability of funds. A sales receipt will be issued and the transaction amount is automatically deducted from your account.
Verify the amount on the sales receipt and place your signature on it
Important when using your card
Protect your card as it is cash. Never leave it unattended
Report the loss or theft of your card immediately on our hotline 0112 353 353
Ensure that you get your card back after every purchase or ATM transaction
Always check the amount on the sales receipt before you sign
Keep your copies of sales and ATM receipts and check them against your bank statement
Check all transactions in your bank statement, even the small ones, especially after overseas travel
Know who has access to your card. Even if your card is taken by a family member with or without your knowledge, you will be responsible for their purchase or cash withdrawal
The card has a daily ATM withdrawal limit and a daily purchase limit of Rs 100,000/- at a merchant point. Daily limits are a security measure. Talk to your branch or the card centre if you need a higher limit
Please note that it is only the primary account that will be debited for your purchases by Visa Debit Card. So please mark the primary account in your card application. Always ensure you have adequate funds in the account at the time of purchase
Fuel surcharge refund policy
The Bank will refund the fuel surcharge after each month, up to a maximum of Rs 2,000/- per month per debit card. The fuel surcharge refund would be to the extent of 2% of the transaction value of non-fuel purchases performed through each debit card billed to the account during the calendar month. No fuel refunds will be provided in the absence of non-fuel purchases.
Example :
| Fuel Purchases + Surcharge (Rs) |
Other Purchases (Rs) |
Fuel Surcharge Refund (Rs) |
|
| 5,100 |
- |
- |
|
| 10,200 |
5,000 |
100 |
5,000 x 2% |
| 15,300 |
15,000 |
300 |
15,000 x 2% |
| 20,400 |
30,000 |
400 |
20,000 x 2% |
| 51,000 |
60,000 |
1,000 |
50,000 x 2% |
| 102,000 |
75,000 |
1,500 |
75,000 x 2% |
| 204,000 |
300,000 |
2,000 |
Maximum amount 2,000 |
Terms & Conditions apply
Product information and terms & conditions are subjected to change. Therefore, it is advisable to contact the branch nearest to you for the latest information and prevailing terms & conditions.
