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Mobitel mCash

Hassle free access to
your funds

mCash customers can now withdraw cash from Commercial Bank Cardless ATMs

You can now withdraw your mCash through selected ATM machines of Commercial Bank. You do not need to maintain an account at Commercial Bank to withdraw cash.

The Essentials

  • No need for a Commercial Bank Account
  • No Need for an ATM Card
  • Withdraw mCash 24 hours x 7 days a week from Selected Commercial bank ATM Machines

mcash button

 

Learn more about cardless ATMs

If you are in need of physical cash or when a family member or a close friend of yours sends money through mCash, now you can easily withdraw these funds through the nearest Commercial Bank Cardless ATM

You only require to have a mCash Account. There is no compulsion to maintain a Commercial Bank Account to use this facility

 

Withdrawal limit

You can withdraw only up to your current mCash Cash Out limit.
Please refer “Transaction Limits & Charges” at www.mcash.lk

 

Process

This is a Cardless process. However you are need to have the Mobile Phone with the mCash Account to receive the Pass Code and other confirmation SMSs.

Step 01 – Obtain the five digit ATM withdrawal pass code

Log in to mCash Account (Dial #111#)
Select “mBanking” option
Select “ATM Withdrawal” option (which is available under “mBanking” option)and confirm
mCash Customer will receive a SMS with Five Digit PassCode(e.g. 12345)

Step 02 – Visit ATM and obtain physical cash

Visit the nearest Commercial Bank Cardless ATM
Follow through below steps on the ATM
Select “Cardless Transactions” option on the ATM screen
Select “mCash”
Enter mCash Account Number (which is the Mobitel Mobile Number)
Enter preferred Amount
Enter the Pass Code and confirm
Collect physical dispensed by the ATM


5 Digit pass code

mCash Customer is sent a five digit authorization number via SMS when “ATM Withdrawal” is requested as mentioned above.

This 5 Digit Pass Code is required to be entered on the Cardless ATM to obtain cash.

This number will be valid only for 30 minutes for security purposes.

Therefore mCash Customers are advised to request for the 5 Digit Pass Code while waiting at the ATM queue or at least 15 minutes before visiting the Cardless ATM.


Expired pass code

You need to request for another pass code after 30 minutes by following the steps mentioned above.

This is due to the fact that first Pass Code will be expired after 30 minutes.

 

Deleted pass code

You can log to mCash Account and request for the Pass Code again.

If your request comes within 30 minutes, then same Pass Code will be sent via SMS.

If 30 minutes expired, then you will receive a new Pass Code. 

 

Successful / rejected withdrawals

There will be number of messages displayed on the Cardless ATM machine on the status of the transaction.
Further mCash will also send successful / rejected transaction status via SMS.
This SMS will include your account balance after the ATM transaction.

 

Service charge

Only the current mCash Cash Out Charges will apply.
Please refer “Transaction Limits & Charges” on www.mcash.lk

 

Terms & Conditions apply
Product information and terms & conditions are subject to change from time to time. Therefore, it is advisable to contact the branch nearest to you for the latest information and prevailing terms & conditions.